Protect, Preserve & Enhance your Wealth with Gold, Silver and Rare Numismatics. 

FAQ

How are orders shipped?

All orders are shipped insured via FedEX or USPS, with signature required upon delivery. We will provide tracking numbers upon shipment. Shipments generally are shipped within 3 days of purchase. 

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What’s your return policy?

We only accept returns on numismatics or rare collectible coins within 7 days of receipt.  In order to return products, customer must contact our headquarters within 7 days of receipt and received a verbal Return Authorization code.

The verbal RA code must be labeled on the front and/or topside of the box being returned with the items placed securely inside. 

Coins must then be received within the 7 days. 

The merchandise must be untampered and sent to our premises for inspection to make sure that there is no damage. Once inspection is complete, at our discretion, our company will issue a refund if authorized.  

After the 7 days, all sales are final and no returns will be accepted. If the coin(s) and/or holder(s) are tampered with or opened, return privileges will be voided. Therefore if any sealed rolls of coin are opened/tampered with, this will also void any return privileges and only result in a company credit. 


Do you ship overseas and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries with adult signature required and match your billing/shipping details. Our packages are shipped with UPS or FEDEX and Insured Packages with Adult Delivery Signature Required are recommended.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365. Email any time or call us at Austin Lloyd Inc 631-780-4653, M-F from 8AM EST to 6PM EST. If your call is not answered by a live representative, simply leave a detailed voicemail and a representative will return the call to you very shortly after!

 

 

OTHER IMPORTANT NOTES

All prices shown here are estimates - actual pricing subject to change based on current spot price plus premium at time of purchase. RISK DISCLOSURE: Purchasing precious metals, coins, bullion, rare numismatics or bullion involves a degree of risk that should be carefully evaluated prior to investing any funds in a Gold IRA or in an outright purchase. Austin Lloyd Inc and its agents are not registered or licensed by any government agencies, and are not financial advisors or tax advisors. Past performance is not indicative of future results. Purchasers should do their due diligence before committing any money to purchase gold and other precious metals. If you have additional questions, please contact a representative with Austin Lloyd Inc. Notice: All calls may be recorded. Email questions to: info@austinlloydinc.com